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CrabShack Platform Overview

CrabShack is an AI agent platform that lets you deploy, manage, and secure autonomous AI agents — software that can reason, make decisions, and take actions on your behalf. Rather than just answering questions, these agents can use tools, access files, connect to services, and carry out multi-step tasks independently. CrabShack provides the infrastructure to run these AI-powered workflows with enterprise-grade security, observability, and control.

Key Features​

  • Agent Management — deploy and orchestrate AI agents from a web dashboard. Create agents with specific capabilities, connect them to communication channels, and monitor their activity in real time.
  • Built-in Security — CrabShield provides real-time threat detection and policy enforcement across 18 independent security guards, protecting against prompt injection, data leakage, privilege escalation, and more.
  • Audit & Compliance — full security event logging with configurable alerting. Every security decision is recorded, giving you complete visibility and an audit trail for compliance requirements.
  • Extensible — add capabilities through skills, connect to external services through integrations, and extend your agent's toolset with MCP (Model Context Protocol) servers.

How CrabShack Is Organized​

Your CrabShack dashboard is organized around a few groups:

  • Agents — your main agent plus any additional agents you create, each with its own chat, configuration, and settings
  • Build — Skills and your Knowledge Base, where you extend what your agents know and can do
  • Automate — Automations and Schedule, for follow-ups, approvals, and recurring tasks
  • Connect — Messaging, Email, and Integrations (MCP), for reaching customers and connecting business apps
  • Operate — Security, Activity, and Backup, for keeping an eye on things

What's in These Docs​

  • Agents — creating agents, templates, and connecting channels
  • Skills — adding pre-built or custom abilities to an agent
  • Models & Services — connecting AI providers, running models locally, and choosing models per purpose
  • MCP — connecting business apps like Xero, Lightspeed, or ServiceM8
  • Automations — workflows, processes, email triggers, and scheduling
  • Security — CrabShield security guards, configuration, and troubleshooting
  • Memory & Knowledge — how your agents learn from conversations and reference your documents
  • Lists — simple structured data your agent can read and update
  • Web Apps — having an agent build a small web app for your business
  • Account & Instance — usage, budgets, backups, and system controls